Expotel - Accomodation satisfaction survey

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MICE Special offers

The St James' Hotel in Grimsby. Delegate day rate including Complimentary Car Parking (starting from). £19

Special offers

Jurys Inn Limerick in Limerick. Jurys Inn Limerick Special Offer rate of â‚¬59 per room incl breakfast valid until 31st Dec 2010. £59

Booker's Toolkit

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*Name
*Email Address
*Contact Telephone Number
*Company Name
*Booking Ref
*Hotel/Venue
How did you make your initial booking?
Was the Expotel consultant you spoke to polite, courteous and professional at all times?	Yes No
Did you feel that the Expotel consultant was knowledgeable?	Yes No
Were you asked if you required disabled facilities?	Yes No
Did you receive your confirmation promptly?	Yes No Had to chase
Was your confirmation accurate and precise?	Yes No
Were you asked about SMS (text) confirmations?	Yes No
Please can you rate the following questions on a scale of 1 – 4? 1:Excellent, 2:Good, 3:Average, 4:Poor
1. How would you rate the standard of accommodation booked for you?	1 2 3 4 N/A
2. Was your accommodation value for money?	1 2 3 4 N/A
3. Was your reception at the hotel / venue of a high standard?	1 2 3 4 N/A
4. If you experienced a problem upon arrival was it efficiently dealt with?	1 2 3 4 N/A
5. Would you book this hotel / venue again?	Yes No
6. Overall how would you rate Expotel Hotel Reservations as your booking agent?	1 2 3 4 N/A
Please provide any comments about Expotel Hotel Reservations or your hotel / venue.

Accommodation satisfaction survey