| *Name |
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| *Email Address |
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| *Contact Telephone Number |
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| *Company Name |
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| *Booking Ref |
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| *Hotel/Venue |
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| How did you make your initial booking? |
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| Was the Expotel consultant you spoke to polite, courteous and professional at all times? |
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| Did you feel that the Expotel consultant was knowledgeable? |
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| Were you asked if you required disabled facilities? |
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| Did you receive your confirmation promptly? |
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| Was your confirmation accurate and precise? |
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| Were you asked about SMS (text) confirmations? |
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Please can you rate the following questions on a scale of 1 – 4?
1:Excellent, 2:Good, 3:Average, 4:Poor |
| 1. How would you rate the standard of accommodation booked for you? |
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| 2. Was your accommodation value for money? |
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| 3. Was your reception at the hotel / venue of a high standard? |
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| 4. If you experienced a problem upon arrival was it efficiently dealt with? |
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| 5. Would you book this hotel / venue again? |
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| 6. Overall how would you rate Expotel Hotel Reservations as your booking agent? |
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Please provide any comments about Expotel Hotel Reservations or your hotel / venue.
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