Expotel - Exhibition satisfaction survey

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MICE Special offers

Burnham Beeches Hotel in Burnham. Delegate day rate including Complimentary Wi-Fi and Car Parking from. £40

Call 0844 793 7300

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Special offers

Village Hotel Ashton Moss in Ashton Under Lyne. A bustling market town, Ashton has a traditional historical feel as well as some exciting new attractions. VILLAGE Manchester Ashton is a new hotel where cutting edge style and vibrant energy meet everyday affordability. **Bed & Breakfast - Sun-Thurs**. £89

Call 0844 793 7300

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Booker's Toolkit

*Name
*Email Address
*Contact Telephone Number
*Company Name
*Booking Ref
*Hotel/Venue
How did you make your initial booking?
Was the Expotel consultant you spoke to polite, courteous and professional at all times?	Yes No
Did you feel that the Expotel consultant was knowledgeable?	Yes No
Were you asked if you required disabled facilities?	Yes No
Did you receive your confirmation promptly?	Yes No Had to chase
Was your confirmation accurate and precise?	Yes No
Were you asked about SMS (text) confirmations?	Yes No
Please can you rate the following questions on a scale of 1 – 4? 1:Excellent, 2:Good, 3:Average, 4:Poor
1. How would you rate the standard of accommodation booked for you?	1 2 3 4 N/A
2. Was your accommodation value for money?	1 2 3 4 N/A
3. Was your reception at the hotel / venue of a high standard?	1 2 3 4 N/A
4. If you experienced a problem upon arrival was it efficiently dealt with?	1 2 3 4 N/A
5. Would you book this hotel / venue again?	Yes No
6. Overall how would you rate Expotel Hotel Reservations as your booking agent?	1 2 3 4 N/A
Please provide any comments about Expotel Hotel Reservations or your hotel / venue.